Pouch Room Privacy Policy
This Privacy Policy explains how Pouch Room ("we," "us," or "our") collects, uses, and shares information when you use the Pouch Room mobile app and related services (the "Service"). By using the Service, you agree to this Privacy Policy.
Scope
This policy applies to information we process when you use the Pouch Room app, including when you create an account, submit content, or contact support. This policy does not apply to third-party sites, services, or apps that may be linked from our Service.
Information we collect
We collect information in the following categories:
Information you provide
- Account information: name, email address, password, date of birth, and any sign-up code you provide.
- Profile information: username, bio, and profile photo (if you add one).
- User content: reviews, ratings, photos, comments, tags, and other content you submit in the app.
- Log entries: notes, mood, activity, and optional text-based location you enter for your experience logs.
- Store details: store name, city, state, zip code, and price paid when you choose to include them in a review.
- Support communications: information you include when contacting us, such as the content of your message and any attachments you send.
Device permissions
The app may request access to certain device features to provide core functionality. You can control these permissions through your device settings.
- Camera and photo library: used to capture or upload photos for reviews, logs, or profile images.
- Location (coarse): if you choose to enable it, we may use coarse location to help prefill store city and state. You can still enter this information manually and decline location permissions.
Information collected automatically
We do not use third-party advertising or tracking SDKs in the app. However, our infrastructure providers may collect basic logs needed to operate the Service, such as timestamps, device or browser type, and IP address. We use this information to maintain security, troubleshoot issues, and ensure reliable performance.
How we receive information
We receive information in three primary ways:
- Directly from you when you create an account or use the app.
- From your device when you grant app permissions.
- From service providers that help us operate the Service (for example, database, storage, and authentication providers).
How we use information
We use information to:
- create and manage your account and profile,
- enable core app features such as logging and reviews,
- calculate personal analytics based on your entries,
- moderate content and prevent abuse,
- communicate with you about your account and support requests,
- improve the Service and fix bugs, and
- comply with legal obligations and enforce our terms.
How we share information
We do not sell your personal information. We share information only as needed to provide the Service, including:
- Service providers: vendors that provide cloud hosting, data storage, authentication, and email delivery.
- Legal and safety: when required by law or to protect the rights, safety, and security of users or the Service.
- Business transfers: if we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
We do not use your information for cross-app tracking or targeted advertising.
Public and social features
Some content you submit may be visible to other users, such as reviews, ratings, photos, comments, and your public profile details. Please be mindful of what you choose to share.
Data retention
We keep account information and user content for as long as your account is active or as needed to provide the Service. You can request deletion of your account and associated data by contacting us. We may retain certain information for legal, security, or operational purposes.
Security
We use reasonable safeguards designed to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your choices and rights
- Access and correction: you can review and update your profile information in the app.
- Content management: you can edit or delete your content where available.
- Location permissions: you can disable location permissions in your device settings.
- Account deletion: contact us to request deletion of your account and associated data.
Depending on your location, you may have additional privacy rights, such as the right to request access to or deletion of your personal information. We will respond to verified requests in accordance with applicable law.
Children and age limits
Pouch Room is intended for adults. We do not knowingly collect personal information from anyone under 21. If you believe a minor has provided information, please contact us and we will remove it.
International transfers
We may process and store information in countries other than your own. These countries may have different data protection laws. We take steps designed to protect information consistent with this Privacy Policy.
Changes to this policy
We may update this Privacy Policy from time to time. We will revise the effective date and, if changes are material, provide additional notice in the app.
Contact us
If you have questions, contact us at support@pouch-room.com.